If Video does not play;
>Allow time to buffer
>Error Message
>Some videos auto play and play over each other, so you have to ask which videos is the ones auto playing.
Basic troubleshoot:
* Check connectivity and internet speed
* Change browser (Chrome, Mozilla, Internet Explorer..etc)
* Try to view it to another device or computer
*Check also if browser is updated
If it still doesn't work, contact support desk, please make sure to provide the following:
+Detailed information (including the troubleshooting procedures done)
+Send a screenshot of the issue